Step 13. Create a Backup System Administrator

Log into Control Hub and create a backup system administrator for the system organization - in case you lose the password for the default system administrator.

  1. Log into Control Hub as the system administrator, using the admin@admin user account and the Control Hub password for that account.
    Note: If you enabled LDAP authentication, the admin@admin system administrator is still authenticated by Control Hub using Control Hub credentials.
  2. In the Navigation panel, click Administration > Users.
  3. Click the Add New User icon: .
  4. Enter a user ID in the following format: <ID>@admin.
  5. Enter a display name.
  6. If you did not enable LDAP authentication, enter an email address.
    When LDAP authentication is enabled, Control Hub retrieves a user's email address from the LDAP provider.
  7. If you enabled LDAP authentication, enter the name of the LDAP user account to map to this backup system administrator in the LDAP User Name property.
  8. Clear all of the default roles, and then select the following roles:
    • Organization User
    • System Administrator
  9. Click Save.
    Control Hub sends an email to the specified email address so that you can change the password for this backup system administrator account.